Pizzeria Rustica in Heinsberg

Fast and punctual delivery. Very friendly drivers. The food from pizza, pasta to gnocchi has always tasted very good to us. Early pre-order and payment via PayPal without any problems.

Driver rude, no longer answers the phone. Food never arrived even though it was paid for!

Never again!!!! Order paid by PayPal and never arrived. Phone switched off and opening times changed spontaneously. What a shop ...

An absolute cheek! We ordered 3 pizzas and the delivery was there within the specified time BUT when I opened the box I have long black hair inside that ran through the whole pizza! Of course I called there and the only thing he said to me was: I made 100 pizzas today, I don't care the one Never again!

Delivery time 30 minutes later than agreed, although I had already planned generously. Unfortunately, nothing in terms of taste. Fat floated on top. Artichokes on the second pizza were indicated but not available. Rest as described above. Pizza buns gooey and just as greasy. If you have comments, please add herb butter. Nothing. No thank you. Not again.

An absolute outrage! Despite some small mistakes (often not exact order, not cut or forgotten something, from the herb butter from the supermarket), I kept ordering because the boss himself apologized for one or the other mistake. In fact, a lot of money has been left there for 2 years, with every move; being together with everyone in the family when you didn't have the time or inclination to cook! Always given a lot and good tip (of course I call if it's not even close to what I ordered or something is missing), then today (3 ordered dishes, 2 of which were wrong) we were told on the phone when we complained Do not call in the future and at first I actually thought of the good in people and overloading the staff, no the boss himself brought an order of the 2 wrong ones and emphatically stated that we do not want to call and order again! I'm speechless and really pissed off. Never again and any environment will reorient itself accordingly in the future!

Very long delivery time. You wait almost over 2 hours for your meal. And at the absolute climax it was cold and inedible! Not recommended!

Super

Service and very good Eating .....

Food is pretty good, the calzone is amazing

Everything perfect

Pretty darn great!

Very small but nice. Super tasty pizza and pasta. Attentive service and very friendly

Friendly, quick, correct, good food

The first and last time ordered !! Food is cold delivery and on time Drinks in warm weather were delivered warm, no cold drinks

The best pizzeria in Heinsberg and the surrounding area

Super tasty food. Punctual and friendly.

As always, very tasty

We ordered 4 pizzas with very simple instructions. Of these 4 pizzas, the 2 completely screwed up and did extra things that shouldn't be on top, on a pizza where they should slap something they didn't do anything about it. In addition, the pizzas were cold. You took back a pizza. We only noticed what was wrong with one pizza afterwards and called directly. The problem is when the operator does NOT have German language skills and you cannot have a good conversation. So that's really not possible. The only competent person in this shop was the really nice driver. But otherwise a real disaster, the pizzas were not cut as mentioned. You could say bad all around except for the driver. Never again!!!!!! Best 0 stars.

Super fast delivery, before the specified time. Food arrived at the right temperature and was super tasty. The supplier very courteous and friendly. Without question ........ full score, highly recommended.

Very delicious pizza and always friendly service. In summer you can sit outside, if you get a seat. Inside there are 20 seats. There is always something going on. We recommend. Incidentally, Pizzeria Rustica also has a delivery service 😎👍

Forgot a few things but were very nice and tasted delicious.

Very poor pizza. Sauces without taste. Cut the cake. Everything flows from the pizza. Massacre. I do not recommend. Plus only for the waiting time.

Terrible service. Paid for food and no delivery, then they close and call me back and said we are closed. Don’t buy from these people. Awful service.

german

Placed an order. Said they would deliver in my area. 1.5hrs later still no food. Called them up and they told me they dont deliver there. They "tried" to call me but my phone never rang. When I told them that I got cut off mid sentence by some beeps... The person on the phone hung up. DONT ORDER HERE THEY DONT CARE ABOUT THEIR CUSTOMERS

First time I ordered Indian food here was really nice (5*) second time was really salty (*1) ~ don't know if was error and salt added twice or if the Chilli sauce has salt; I ordered everything hot. I will give them another try in the future and upgrade my rating.